Welcome to GV FRESH FOODS. These Terms and Conditions ("Terms") govern your use of our services, website, and mobile application ("App"). By accessing or using our App, you agree to comply with and be bound by these Terms. Please read them carefully before using our services. If you do not agree to these Terms, do not use our App.

1. General Terms

By using our App, you agree to the following:

• You must be at least 18 years old or the age of majority in your jurisdiction to use our services.
• You agree to provide accurate, current, and complete information when creating an account or making a purchase.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• We reserve the right to modify or terminate our services at any time without prior notice.

2. Products and Services

Our App allows users to browse and purchase products ("Products"). We make every effort to accurately display the details of our products, including prices and descriptions. However, we cannot guarantee that the Product information is always error-free or up-to-date. If a Product is listed at an incorrect price or with incorrect information, we reserve the right to correct the error and cancel the order if necessary.

3. Account Registration

To use certain features of our App, you may need to create an account. You agree to provide true, accurate, and complete information during the registration process and to keep this information up to date. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

If you suspect any unauthorized access or use of your account, you must immediately notify us.

4. Ordering and Payment

When you place an order on our App, you agree to purchase the Products according to the listed prices, terms, and availability. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel an order at any time for any reason, including but not limited to errors in Product descriptions or pricing.

Payment is processed via a secure third-party payment gateway, which will collect your payment details, including credit/debit card information, and use them to complete the transaction. You are responsible for ensuring the accuracy of your payment information.

By making a payment, you authorize us to process the transaction, and you agree to pay the full price of the Product, including applicable taxes, shipping fees, and any other charges that may apply.

5. Shipping and Delivery

We strive to fulfill and deliver your orders as quickly as possible. Shipping times vary depending on your location and the shipping method selected. While we make every effort to provide accurate delivery estimates, we do not guarantee delivery dates and are not responsible for delays caused by the carrier or third-party service providers.

You are responsible for providing a correct and complete shipping address. We are not liable for delays, losses, or errors caused by incorrect or incomplete addresses.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with your order, please refer to our Returns Policy for instructions on how to return your Product. All returns are subject to our Return Policy guidelines.

Refunds will be processed once we receive the returned items, subject to the conditions of our return policy. You will receive the refund to the original payment method.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Prohibited Activities

When using our App, you agree not to:

• Violate any applicable law or regulation;
• Engage in fraudulent or misleading activities;
• Attempt to gain unauthorized access to our systems or any third-party services;
• Engage in any activity that disrupts or interferes with the proper functioning of the App;
• Use our App to transmit harmful or offensive content.

9. Limitation of Liability

To the fullest extent permitted by law, GV FRESH FOODS, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the App, the Products, or any other service provided, whether in contract, tort, or otherwise.

Our total liability in relation to any claim arising out of these Terms shall be limited to the amount paid by you for the Products in question.

10. Indemnification

You agree to indemnify and hold harmless GV FRESH FOODS, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the App, violation of these Terms, or infringement of any third-party rights.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [India/Telangana], without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes arising from or related to these Terms shall be resolved through binding arbitration in accordance with the rules of [Arbitration Institution, if applicable], or by a court of competent jurisdiction in [Your Jurisdiction].

13. Modifications

We reserve the right to modify or update these Terms at any time. When we make changes, we will revise the "Effective Date" at the top of this page. You are encouraged to review these Terms periodically to stay informed about any updates.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

GV FRESH FOODS
Email: contact@gvfreshfoods.com
Phone: 7989380703
Address: Bairamalguda, L.B Nagar